1️⃣ Junior Steward/ess (Entry Level)- Where: Yachts of all sizes (typically 30m+ where a separate interior department exists).
- Role: Cleaning guest and crew cabins, polishing surfaces, laundry duties, setting tables, assisting with guest service, washing dishes.
- Minimum required documents:
- Basic STCW:
- Personal Survival Techniques
- Fire Prevention & Firefighting
- Elementary First Aid
- Personal Safety & Social Responsibilities
- ENG1 (seafarer medical certificate) or equivalent
- Food Safety Level 2 (Hospitality/ Catering)
It is possible to get a job with limited experience (especially during the season), but professional growth requires learning onboard and completing additional courses.2️⃣ 2nd Steward/ess / Senior Steward/ess- Role: Supervising junior staff, ensuring quality control of cleaning, assisting with guest service independently (taking orders, wine service), managing laundry rotas, helping with inventories and provisioning.
- Usually required:
- Valid STCW Basic & ENG1 & Food Safety L2
- Accumulated sea time (typically 12-24 months)
- Recommended Courses:
- GUEST Program Level II (Interior specific)
- WSET Level 1 or 2 (Wine)
- RYA Powerboat Level 2 (Tender driving)
- Bartending/ Barista courses
3️⃣ Chief Steward/ess- Role: Head of the Interior Department. Manages the interior team, guest experience, and budgeting.
- Responsibilities:
- Team management (rosters, hiring, training)
- Menu planning and service execution
- Interior inventory and provisioning
- Budget control and reporting to Captain/Office
- Linen and decoration management
- Certificates required:
- GUEST Program Level III (Chief Steward/ess CoC)
- STCW Advanced Firefighting
- STCW Medical Care (or Medical First Aid)
- Proficiency in Survival Craft (PSC)
- Food Safety Level 3 (Managing food safety)
- Sea time (Typically 3-6 years total interior experience)
- Courses & Knowledge:
- Leadership & Management
- Accounting & Budgeting
- ISM Code basics
- Wine & Spirits knowledge (WSET Advanced)
- Exam:
- Practical assessment of management skills
- Document review (sea time verification, course certificates)
4️⃣ Purser / Administrative Officer(Often a senior role that can be held alongside or instead of Chief Steward/ess on larger yachts)- Role: Administrative and financial management of the vessel.
- Responsibilities:
- Crew payroll and contracts
- Port clearance and flag state paperwork
- Guest and crew travel logistics
- Budget tracking and expense reports
- Liaising with agents and offices
- Requirements:
- GUEST Yacht Purser Program (or equivalent)
- Proficiency in Designated Security Duties (PDSD)
- Significant sea time (often 3+ years in interior/administrative roles)
- Advanced knowledge of Microsoft Office (Excel)
- Valid STCW & ENG1
Specialized Roles & Secondary Skills
(These skills make a candidate highly valuable and can lead to better positions)- Massage Therapist / Beautician: Requires internationally recognized therapy qualifications.
- Wine Steward/ess (Sommelier): WSET Level 3 or higher.
- Fitness Instructor / Yoga Teacher: Certified personal trainer or yoga instructor qualification.
- Childcare (Nanny): Relevant childcare qualifications and experience.
- Water Sports Instructor: Jet ski, wakeboard, or diving instructor licenses.
- DJ / Content Creator: Portable skills that enhance the guest experience.
CoC Levels (Yacht Interior Route)
Note: Unlike engineering, the interior department does not have statutory "Certificates of Competency" (CoC) issued by the MCA in the same way. However, the GUEST Program is the industry-recognized professional standard.GUEST Level II — Senior Steward/ess- What it allows: Demonstrates professional competence for 2nd Steward/ess or Senior Steward/ess roles.
- Entry Requirements:
- 6-12 months sea time in interior
- Valid STCW & ENG1
- Food Safety Level 2
- Content:
- Advanced cleaning techniques
- Laundry management
- Basic service etiquette
- Interior department operations
GUEST Level III — Chief Steward/ess- What it allows: Professional qualification for Chief Steward/ess roles on yachts.
- Entry Requirements:
- Minimum 12 months sea time in interior
- GUEST Level II (or equivalent experience)
- Valid STCW & ENG1
- Food Safety Level 2 (Level 3 recommended)
- Content (Management Level):
- Management: Leadership, team building, training, conflict resolution
- Service: Fine dining, etiquette, event planning, flower arranging
- Operations: Inventory control, budgeting, provisioning, menu planning
- Administration: Reporting, check-in/out procedures
- Examination:
- Written and practical assessments
- Portfolio of evidence (photos, references, sea service)
- Oral interview
GUEST Purser — Purser/Administrator- What it allows: Specialist qualification for administrative and financial roles on large yachts.
- Entry Requirements:
- Minimum 3 years sea time (often Chief Stew or Senior Crew)
- GUEST Level III (recommended)
- Valid STCW & ENG1
- Proficiency in Designated Security Duties (PDSD)
- Content:
- Crew Administration: Payroll, contracts, SEA's, visas
- Financial Management: Budgets, cash flow, expense tracking
- Maritime Law: Flag state requirements, port clearance
- Logistics: Itinerary planning, travel coordination
- MS Office: Advanced Excel, databases
- Examination:
- Written exams (finance, law, administration)
- Practical tasks (creating a budget, clearance procedure)
- Oral interview
Position on BoardMin Certificate/QualificationYacht Size / Experience
Junior Steward/essSTCW + ENG1 + Food Safety 2
Entry Level / 0-1 year
2nd Steward/essGUEST Level II
40m+ / 1-3 years
Chief Steward/essGUEST Level III
50m+ / 3-6+ years
PurserGUEST Purser CoC
60m+ / 5+ years